NovoLabz Terms of Service

Last updated: September 14, 2025

Welcome to NovoLabz (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, www.NovoLabz.com (the “Site”), and the purchase of products offered through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of Our Site

You must be at least 18 years old or have the consent of a parent or guardian to use this Site.
You agree not to use the Site for unlawful, fraudulent, or abusive purposes.
User-generated content, such as reviews, must not include offensive, defamatory, or misleading material. We reserve the right to remove any content that violates these rules.

2. Products and Orders

NovoLabz sells physical products through the Site.
We make every effort to display accurate product descriptions, images, and prices. However, we do not guarantee that all information will always be free of errors.
We reserve the right to refuse, cancel, or limit orders at our discretion.

3. Payments

Payments must be made at the time of purchase.
All payments are processed securely through our chosen payment providers.
By providing your payment details, you confirm that you are authorized to use the selected payment method.

4. Returns and Refunds

We accept returns within 14 days of delivery.
Items must be returned in their original condition and packaging.
Refunds will be issued to the original payment method used for purchase.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect product).

5. Shipping and Delivery

We currently ship only within the United States but plan to expand internationally in the future.
Orders are processed within 1–3 business days (handling time).
Delivery times depend on the shipping method selected. Standard USPS shipping typically takes 3–7 business days after dispatch.
We are not responsible for delays caused by carriers or circumstances beyond our control.

6. Intellectual Property

All content on the Site, including text, images, graphics, logos, product designs, and trademarks, are the property of NovoLabz and are protected by applicable intellectual property laws.
You may not reproduce, distribute, or use our content without prior written permission.

7. Disclaimer of Warranties

All products are provided “as-is” without warranties of any kind, either express or implied.
We do not guarantee that the Site will be error-free, uninterrupted, or secure.

8. Limitation of Liability

To the maximum extent permitted by law, NovoLabz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
Our total liability to you for any claim related to your use of the Site or products shall not exceed the amount you paid for the product.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arkansas, United States, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use the Site after changes are posted, you agree to the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

NovoLabz
📧 Email: t.novolabz@gmail.com
📍 Address: PO Box #42, Camden, AR 71711

Terms Of Service