NovoLabz Privacy Policy

Last updated: September 14, 2025

This Privacy Policy describes how NovoLabz (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.NovoLabz.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site and update the “Last updated” date.

Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information You Provide

Name, address, phone number, email
Order details (billing/shipping address, payment confirmation)
Account login details (username, password, security questions)
Shopping activity (items viewed, added to cart or wishlist)
Customer support messages

Information Collected Automatically

We may collect certain information automatically when you visit our Site, such as:

Device and browser information
IP address and network connection details
Site usage and interaction data

Information from Third Parties

We may receive information from:

Service providers that support our business (e.g., payment processors, shipping providers, analytics services)
Marketing and advertising partners (if applicable)

How We Use Your Information

We use your personal information for:

Providing Services – processing orders, shipping, handling returns
Account Management – creating and maintaining your account
Marketing & Advertising – sending promotions, tailoring ads
Fraud Prevention & Security – detecting suspicious activity
Customer Support – responding to inquiries and feedback

Cookies & Tracking

We may use cookies and similar technologies to improve site functionality, remember preferences, and analyze site usage. You can control cookies through your browser settings, but disabling them may affect site performance.

How We Share Your Information

We may share your information with:

Vendors & Service Providers (e.g., payment processors, shipping, IT support)
Business & Marketing Partners (if applicable)
Legal Authorities (if required by law, subpoenas, or investigations)
Corporate Affiliates (within our business group, if any)

We do not sell your personal information.

User-Generated Content

If you submit reviews or content to public areas of the Site, this information will be public and accessible by anyone.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

Security & Retention

We use reasonable measures to protect your data, but no system is 100% secure. We retain your personal information only as long as necessary for business, legal, or compliance purposes.

Your Rights

Depending on your location, you may have the right to:

Access the information we hold about you
Request correction or deletion of your data
Receive a copy of your data (data portability)
Restrict or object to certain processing
Withdraw consent where applicable
Manage marketing preferences (unsubscribe links are included in promotional emails)

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy, please contact us:

NovoLabz
📧 Email: t.novolabz@gmail.com
📍 Address: PO Box #42, Camden, AR 71711